The number one priority for Odawa Casinos is to keep our team members, the community and guests safe. We are continuing to monitor the recommendations of local health officials, the CDC and Indian Health Service (IHS) as it relates to COVID-19. Extensive planning has gone into opening the doors again and we look forward to your return!
Hours of operation are 9:00am to 12:00am, seven days a week
Hours of operation are 9:00am to 2:00am Sunday through Thursday, 9:00am to 4:00am Friday & Saturday
The following entrances will be clearly marked:
Temporary restriction: Guests must be 19 years or older at the Petoskey location and 21 years or older at the Mackinaw City location to enter the Casino as a guest (no children at this time).
All property gaming floors will temporarily be non-smoking. Designated indoor and outdoor smoking areas will be marked.
Fully vaccinated individuals are no longer required to wear a mask at either Odawa Casino property.
With our special air ventilation systems in place at both casino properties, you're breathing 100% outside air. We recycle NO AIR! Check out the video below.
Hand sanitizer dispensers, touchless whenever possible, will be placed at key guest and employee entrances and contact areas such as driveways, reception areas, hotel lobbies, the casino floor, restaurant entrances, elevator landings & pools.
In an effort to maintain a safe environment for our guests and employees, Odawa Casino may utilize an electrostatic sprayer in conjunction with CDC/IHS cleaning and disinfecting guidelines. The use of this machine will be reserved for high traffic guest areas which will be closed to the general public while in use. Any employee operating an electrostatic sprayer will be required to wear protective glasses, mask, and gloves. Upon completion of using an electrostatic sprayer the employee will remove the PPE and wash any exposed skin with soap and water.
There will be health and hygiene reminders throughout the property including the proper way to wear, handle and dispose of masks and face coverings, gloves and PPE. Electronic signage will also be used for messaging and communication.
Signage will be posted throughout the property reminding employees of the proper way to wear, handle, and dispose of masks and face coverings, to use gloves (in positions deemed appropriate by medical experts), to wash their hands, and to avoid touching their faces.
Our employees have been given clear instructions on how to respond swiftly and report all presumed cases of COVID-19 on property to the Health & Safety Coordinator who will report to the Health Department. Employees are instructed to stay home if they do not feel well and are instructed to contact a manager if they notice a coworker or guest displaying or complaining of a cough, fever, shortness of breath, chills, a new loss of taste or smell, repeated shaking with chills, muscle pain, headache, sore throat, or other known symptoms of COVID-19. Employees and guests who are exhibiting any of the symptoms of COVID-19 while at the property are instructed to immediately notify their manager (employees) or security (guests). A certified EMT will be on site 24 hours per day during the initial reopening period.
If we are alerted to a presumptive case of COVID-19 at Odawa Casino, we will work with the Health Department to follow its recommended protocols.
Odawa Casinos and Team Members are committed to a comprehensive health and sanitation program.
Correct hygiene and frequent hand washing with soap is vital to help combat the spread of viruses. All Odawa employees have been instructed to wash their hands, or use sanitizer when a sink is not readily available, every 60 minutes (for 20 seconds) and after any of the following activities: using the restroom, sneezing and/or coughing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, entering and leaving the gaming floor, going on break and before or after starting a shift.
All active employees prior to reopening to the public will be required to attend training on COVID-19 safety and disinfection protocols with more comprehensive training for our teams with frequent guest contact, including Housekeeping, Food & Beverage, Public Area Department, Hotel Operations and Security. Team members who are not returned to active status prior to the reopening of the property will be required to attend COVID-19 training on their scheduled return-to-work date. All team members attending this training will have their attendance properly documented. The COVID-19 training will consist of but not limited to the following,
Appropriate PPE will be worn by all employees based on their role and responsibilities and in adherence to state or local regulations and guidance. Training on how to properly use and dispose of all PPE will be mandatory. Every employee entering Odawa properties will be provided a mask and required to wear that mask while on the gaming floor and / or in contact with guests unless unable due to a medical condition. Gloves will be provided to employees whose responsibilities require them as determined by medical experts, including housekeeping and public area attendants and security officers in direct contact with guests.
Employee pre-shift meetings will be conducted virtually or in areas that allow for appropriate physical distancing between employees. Larger departments will stagger employee arrival times to minimize traffic volume in back-of-house areas. Hand sanitizer will be available at each time clock location and employees will be required to sanitize their hands after clocking in. Our management team will ensure constant communication and proper PPE, cleaning and disinfection procedures will be followed and updated per the latest expert guidance. Management will stagger employee break times to allow for social distancing.
Contact Sandy Williams (firstname.lastname@example.org) for more information on Group Sales and Banquets.